September 2020 Lunch and Learn: Managing Difficult Stakeholders


September 23, 2020
12:00 PM - 1:00 PM
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Online ZOOM Meeting


About the Topic:

Have you ever lost sleep because of a difficult stakeholder? Maybe it was a boss, peer, or someone on the other side of the business. Perhaps it was worry about having to deal with them in an upcoming meeting. Or ruminating about how they are an obstacle to progress on a project.

So much of our success leading and directing projects comes down to our ability to influence our project stakeholders. Experience teaches us that managing their expectations and building rapport with our key stakeholders can make an enormous difference in our ability to successfully deliver. But the truth is some of our stakeholders are difficult. And though you can unfriend people on social media, you can't unfriend a stakeholder--you have to learn how to deal with them.

In this Lunch and Learn, we are joined by Andy Kaufman, PMP, PMI-ACP, and host of the People and Projects Podcast. We will have an open discussion about the challenges of stakeholder management with an eye on practical ways that we can develop productive relationships across our project stakeholders. We don't guarantee easy answers to complex problems, but we do promise an open discussion that will provide some tangible ideas you can put to use right away.

About the Presenter:

Andy Kaufman is a recognized expert on leadership and project management. He is the President of the Institute for Leadership Excellence & Development Inc., which helps organizations around the world improve their ability to lead and deliver. In addition to running the Institute, Andy works with leaders at the United Nations to improve their ability to deliver on their initiatives. He teaches MBA classes at Loyola Chicago’s Quinlan School of Business and works with global clients, such as Marriott International, Microsoft, United Airlines, Grainger, Takeda, Credit Suisse, AbbVie, and ExxonMobil. 

Before becoming an internationally sought-after speaker, Andy started as a software developer and was promoted into management for all the wrong reasons! As he grew from frontline manager to senior leader, Andy developed approaches for leading and delivering that he now shares with audiences and coaching clients around the world. He is the author of three books and host of the acclaimed People and Projects Podcast, which provides interviews and insights for his global listeners on how to lead and deliver. 

Meeting Details:  Registration ends on 9/22 at 5 PM (CST).  Online meeting credentials will be delivered to the provided email address with registration confirmation. This information will be sent again on 9/22 after 5 PM. Event Code: #pmiAndy: Post your questions and comments on if unable to pose your questions live on Zoom! We will track and moderate all your questions on

Support Contacts:

Registration and Zoom Access: [email protected]

General questions and concerns: [email protected]



$0.00 PMI-CIC Member: Lunch & Learn

$0.00 PMI-CIC Guest: Lunch & Learn